Our Privacy Policy

When you sign up to use a CCAS service we ask for personal information such as your name and email address. We also ask you to select a username and password. If you register for a service that requires payment we may request credit card and address details which we will store on our servers. We use cookies, a file that web browsers can use, by sending one to your browser to enhance the functionality of our services. You can set your browser to reject cookies but some of our features may not work if you do not accept our cookies. Our servers record information sent by your browsers and email software when you use our services. These logs include information such as the IP address, software type and version, timestamps and cookies that identify your browser. When you communicate with CCAS using email, telephone or post we may keep copies of the communication. CCAS only uses the information for the purpose of providing our services.

HOW WE USE AND DISCLOSE YOUR DATA

We will only disclose or use personally identifiable information where law enforcement agencies have either provided us with the required legal documentation or court order, or the disclosure or use is reasonably necessary for the enforcement of criminal law; or you have given us your consent. We will take all reasonable steps to keep secure any information we hold about you and to keep this information accurate and up to date. We make sure that transmission of your personally identifiable information, including credit card and other payment details, is performed via encrypted channels, only. Your information is stored on secure servers that are protected in controlled facilities. In addition, our employees and any contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

VIEWING AND UPDATING PERSONAL DATA

All personally identifiable information can be viewed, verified and updated by yourself after login.

OUR POLICY ON REMOVING YOUR DATA

When you delete messages or files, or update your personal information, the previous information is removed from our live system. However, the information may still exist in backups and log files, and it may not be practicable to completely remove all copies of the information.